Terms of Service

Effective Date: July 8, 2025
Last Updated: July 8, 2025

1. Agreement to Terms

By accessing or using the NestNote mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

NestNote ("we," "our," or "us") provides a platform for parents and guardians to organize and share important information with babysitters and caregivers during childcare sessions.


2. Description of Service

Core Functionality

NestNote allows you to:

  • Create and manage digital "Nests" containing household and childcare information

  • Share information with babysitters through time-limited, secure sessions

  • Organize information by categories (Household, Emergency, Rules & Guidelines, Pets, School & Education, Social & Interpersonal)

  • Create and manage daily routines and checklists

  • Control information visibility based on session duration (Essential, Standard, Extended, Comprehensive)

Service Tiers

  • Free Tier: Up to 10 entries across all categories, default categories only, single-day sessions

  • Pro Tier: Unlimited entries and custom categories, multi-day sessions, advanced session management


3. User Accounts and Registration

Account Creation

  • You must provide accurate, current, and complete information during registration

  • You are responsible for maintaining the confidentiality of your account credentials

  • You must immediately notify us of any unauthorized access to your account

Account Responsibility

  • You are solely responsible for all activities that occur under your account

  • You may not share your account credentials with others

  • You may not create multiple accounts to circumvent service limitations


4. Acceptable Use

Permitted Uses

You may use NestNote only for:

  • Managing legitimate childcare and babysitting arrangements

  • Storing and sharing household information with authorized caregivers

  • Creating and managing daily routines for children in your care

  • Accessing family nests in which you are the 'sitter'

Prohibited Uses

You may not use NestNote to:

  • Store or share false, misleading, or fraudulent information

  • Violate any applicable laws or regulations

  • Infringe on the rights of others

  • Share inappropriate, harmful, or illegal content

  • Attempt to gain unauthorized access to our systems

  • Use the service for any commercial purpose not explicitly authorized

  • Reverse engineer, decompile, or disassemble the App

  • Use automated systems to access the service without permission


5. Content and Data

Your Content

  • You retain ownership of all information you store in NestNote

  • You are solely responsible for the accuracy and appropriateness of your content

  • You grant us a limited license to use your content solely to provide our services

  • You must not upload content that violates our Privacy Policy or applicable laws

Content Guidelines

All content must be:

  • Appropriate for a childcare context

  • Compliant with applicable privacy laws

  • Free from malicious code or harmful materials

Data Security

  • We implement industry-standard security measures to protect your data

  • Information is shared with babysitters only during active sessions

  • Access is automatically revoked when sessions end

  • We do not sell or share your personal information with third parties for marketing purposes


6. Privacy and Information Sharing

Information Sharing During Sessions

  • Information is shared with authorized babysitters only during active sessions

  • Sharing is limited to the appropriate visibility level based on session duration

  • Babysitters cannot download or permanently store your information


7. Subscription and Payments

Pro Subscription

  • Pro subscriptions are processed through the Apple App Store

  • Subscription fees are non-refundable except as required by law

  • You may cancel your subscription at any time through your App Store account

  • Service continues until the end of your billing period after cancellation

Free Tier Limitations

  • Limited to 10 entries across all categories

  • Default categories only

  • Single-day sessions only

  • No advanced session features

Price Changes

We may change subscription prices at any time. Price changes will not affect your current subscription period but will apply to future renewal periods.


8. Intellectual Property

Our Rights

  • NestNote and all related trademarks, service marks, and logos are our property

  • The App's design, functionality, and code are protected by copyright and other intellectual property laws

  • You may not copy, modify, distribute, or create derivative works based on our intellectual property

Your License

We grant you a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes in accordance with these Terms.


9. Third-Party Services

Integration Services

We use third-party services including:

  • Cloud storage and hosting providers

  • Analytics services (anonymized data only)

  • Payment processing through Apple App Store

Third-Party Responsibility

  • We are not responsible for the actions or policies of third-party services

  • Your use of third-party services is subject to their respective terms and conditions

  • We maintain data processing agreements with all service providers


10. Disclaimers and Limitations

Service Availability

  • We strive to maintain service availability but cannot guarantee uninterrupted access

  • We may suspend or terminate service for maintenance, updates, or technical issues

  • We are not liable for any inconvenience or loss resulting from service interruptions

Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION.


11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the App

  • Your violation of these Terms

  • Your violation of any applicable laws

  • Content you submit to the App


12. Termination

Termination by You

You may terminate your account at any time by:

  • Deleting your account through the App settings

  • Contacting us at support@nestnoteapp.com

Termination by Us

We may terminate or suspend your account if:

  • You violate these Terms

  • You engage in prohibited activities

  • We are required to do so by law

  • We discontinue the service

Effect of Termination

Upon termination:

  • Your access to the App will be immediately suspended

  • Your data will be deleted within 30 days unless retention is required by law

  • You remain liable for any outstanding obligations


13. Children's Safety

Child Protection

  • This service is designed to enhance child safety during babysitting sessions

  • We comply with applicable child protection laws and regulations

  • Any suspected child abuse or neglect will be reported to appropriate authorities

Age Restrictions

  • The App is intended for use by parents, guardians, authorized caregivers, and sitters

  • Information about minors is handled in accordance with applicable privacy laws


14. Changes to Terms

Notification of Changes

We may update these Terms periodically. We will notify you of material changes by:

  • Posting updated Terms in the App

  • Sending email notifications to registered users

  • Providing in-app notifications

Acceptance of Changes

Your continued use of the App after changes become effective constitutes acceptance of the updated Terms.



15. Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict of law principles.

Dispute Resolution Process

  1. Direct Communication: Contact us at support@nestnoteapp.com to resolve disputes

  2. Mediation: If direct communication fails, disputes will be resolved through mediation

  3. Arbitration: Unresolved disputes will be settled through binding arbitration

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class or collective action.


16. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of the App.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment

We may assign these Terms to any affiliate or successor entity. You may not assign your rights or obligations under these Terms without our written consent.


17. Contact Information

For questions about these Terms of Service, please contact us:

Email: support@nestnoteapp.com
Website: https://www.nestnoteapp.com

By using NestNote, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.