Privacy Policy

Effective Date: 7/7/25

Last Updated: 7/7/25


NestNote ("we," "our," or "us") is committed to protecting your privacy and the privacy of the

children in your care. This Privacy Policy explains how we collect, use, store, and protect your

information when you use the NestNote mobile application ("App") and related services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Parent/Guardian Information: Name, email address, phone number, and home address

  • Child Information: Names, ages, medical information, allergies, medications, and emergency contacts

  • Household Information: Home address, alarm codes, garage codes, and appliance details

  • Babysitter Information: Name and contact information for session management

Usage Information

We automatically collect certain information when you use our App:

  • Device Information: Device type, operating system version, and unique device identifiers

  • Usage Data: App features used, session duration, and interaction patterns

  • Technical Data: IP address, app version, and crash reports for debugging purposes

How We Use Your Information

We use your information for the following purposes:

Core App Functionality

  • Session Management: Creating and managing babysitting sessions with appropriate information visibility levels

  • Information Sharing: Providing babysitters with necessary information during active sessions only when needed

  • Emergency Access: Ensuring emergency contacts and medical information are accessible

  • Routine Management: Storing and displaying daily routines and checklists

Service Improvement

  • App Enhancement: Analyzing usage patterns to improve features and user experience

  • Customer Support: Responding to your questions and providing technical assistance

  • Safety and Security: Monitoring for unauthorized access and maintaining data integrity


Information Sharing and Disclosure

  • Limited Sharing During Active Sessions

  • Authorized Babysitters: During active babysitting sessions, we share only the information necessary for the session duration and visibility level

  • Emergency Situations: In genuine emergencies, we may share relevant information with emergency services or designated emergency contacts


We Do Not Sell Your Information

We never sell, rent, or trade your personal information to third parties for marketing purposes

We do not share your information with advertisers or marketing companies


Legal Requirements

We may disclose your information if required by law, such as:

  • In response to valid legal processes (subpoenas, court orders)

  • To protect the safety of children or prevent harm

  • To comply with applicable laws and regulations


Data Security

Security Measures

We implement industry-standard security measures to protect your information:

  • Encryption: All sensitive data is encrypted per Google Firebase

  • Access Controls: Strict access limitations ensuring only authorized personnel can access your data

  • Regular Security Audits: Ongoing monitoring and testing of our security systems

  • Secure Infrastructure: Data stored on secure, compliant cloud infrastructure


Session-Based Access

Time-Limited Access: Babysitter access to information is automatically revoked when sessions end

Visibility Controls: Information is shared based on session duration (Essential, Standard, Extended, Comprehensive levels)

No Offline Storage: Babysitters cannot download or permanently store your information


Data Retention

Information Retention Periods

Active Account Data: Retained while your account remains active

Session Data: Session logs retained for 12 months for reference purposes

Deleted Account Data: All personal information deleted within 30 days of account deletion

Legal Compliance: Some data may be retained longer if required by law


Data Deletion

You can request deletion of your data at any time by:

  • Deleting your account through the App settings

  • Contacting us directly at [support@nestnoteapp.com]

  • Following the data deletion process outlined in our support documentation


Your Rights and Choices

Access and Control

You have the right to:

  • Access: View all information we have about you and your family

  • Modify: Update or correct your information at any time

  • Delete: Remove specific entries or delete your entire account

  • Download: Export your data in a portable formatCommunication Preferences

  • Push Notifications: Control notification settings through your device or App settings


California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it's used

  • Right to request deletion of personal information

  • Right to opt out of the sale of personal information (Note: We do not sell personal information)


Third-Party Services

Service Providers

We work with trusted third-party service providers who help us operate our App:

  • Cloud Storage: Secure data hosting and backup services

  • Analytics: Anonymized usage analytics to improve our App

  • Payment Processing: Secure payment processing for Pro subscriptions via the Apple App Store


Data Processing Agreements

All third-party providers:

  • Sign strict data processing agreements

  • Are prohibited from using your data for their own purposes

  • Must maintain the same security standards we require


Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the updated policy in the App

  • Sending email notifications to registered users

  • Providing notice through App notifications

Your continued use of the App after changes become effective constitutes acceptance of the updated policy.


Contact Information

Privacy Questions

If you have questions about this Privacy Policy or our privacy practices:

  • Email: [support@nestnoteapp.com]

Data Protection Officer

For questions specifically about data protection and privacy rights:

  • Email: [support@nestnoteapp.com]


This Privacy Policy is effective as of 7/7/25 and was last updated on 7/7/25.

By using NestNote, you acknowledge that you have read and understood this Privacy Policy

and agree to our collection, use, and disclosure of your information as described herein.

Effective Date: 7/7/25

Last Updated: 7/7/25


NestNote ("we," "our," or "us") is committed to protecting your privacy and the privacy of the

children in your care. This Privacy Policy explains how we collect, use, store, and protect your

information when you use the NestNote mobile application ("App") and related services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Parent/Guardian Information: Name, email address, phone number, and home address

  • Child Information: Names, ages, medical information, allergies, medications, and emergency contacts

  • Household Information: Home address, alarm codes, garage codes, and appliance details

  • Babysitter Information: Name and contact information for session management

Usage Information

We automatically collect certain information when you use our App:

  • Device Information: Device type, operating system version, and unique device identifiers

  • Usage Data: App features used, session duration, and interaction patterns

  • Technical Data: IP address, app version, and crash reports for debugging purposes

How We Use Your Information

We use your information for the following purposes:

Core App Functionality

  • Session Management: Creating and managing babysitting sessions with appropriate information visibility levels

  • Information Sharing: Providing babysitters with necessary information during active sessions only when needed

  • Emergency Access: Ensuring emergency contacts and medical information are accessible

  • Routine Management: Storing and displaying daily routines and checklists

Service Improvement

  • App Enhancement: Analyzing usage patterns to improve features and user experience

  • Customer Support: Responding to your questions and providing technical assistance

  • Safety and Security: Monitoring for unauthorized access and maintaining data integrity


Information Sharing and Disclosure

  • Limited Sharing During Active Sessions

  • Authorized Babysitters: During active babysitting sessions, we share only the information necessary for the session duration and visibility level

  • Emergency Situations: In genuine emergencies, we may share relevant information with emergency services or designated emergency contacts


We Do Not Sell Your Information

We never sell, rent, or trade your personal information to third parties for marketing purposes

We do not share your information with advertisers or marketing companies


Legal Requirements

We may disclose your information if required by law, such as:

  • In response to valid legal processes (subpoenas, court orders)

  • To protect the safety of children or prevent harm

  • To comply with applicable laws and regulations


Data Security

Security Measures

We implement industry-standard security measures to protect your information:

  • Encryption: All sensitive data is encrypted per Google Firebase

  • Access Controls: Strict access limitations ensuring only authorized personnel can access your data

  • Regular Security Audits: Ongoing monitoring and testing of our security systems

  • Secure Infrastructure: Data stored on secure, compliant cloud infrastructure


Session-Based Access

Time-Limited Access: Babysitter access to information is automatically revoked when sessions end

Visibility Controls: Information is shared based on session duration (Essential, Standard, Extended, Comprehensive levels)

No Offline Storage: Babysitters cannot download or permanently store your information


Data Retention

Information Retention Periods

Active Account Data: Retained while your account remains active

Session Data: Session logs retained for 12 months for reference purposes

Deleted Account Data: All personal information deleted within 30 days of account deletion

Legal Compliance: Some data may be retained longer if required by law


Data Deletion

You can request deletion of your data at any time by:

  • Deleting your account through the App settings

  • Contacting us directly at [support@nestnoteapp.com]

  • Following the data deletion process outlined in our support documentation


Your Rights and Choices

Access and Control

You have the right to:

  • Access: View all information we have about you and your family

  • Modify: Update or correct your information at any time

  • Delete: Remove specific entries or delete your entire account

  • Download: Export your data in a portable formatCommunication Preferences

  • Push Notifications: Control notification settings through your device or App settings


California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it's used

  • Right to request deletion of personal information

  • Right to opt out of the sale of personal information (Note: We do not sell personal information)


Third-Party Services

Service Providers

We work with trusted third-party service providers who help us operate our App:

  • Cloud Storage: Secure data hosting and backup services

  • Analytics: Anonymized usage analytics to improve our App

  • Payment Processing: Secure payment processing for Pro subscriptions via the Apple App Store


Data Processing Agreements

All third-party providers:

  • Sign strict data processing agreements

  • Are prohibited from using your data for their own purposes

  • Must maintain the same security standards we require


Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the updated policy in the App

  • Sending email notifications to registered users

  • Providing notice through App notifications

Your continued use of the App after changes become effective constitutes acceptance of the updated policy.


Contact Information

Privacy Questions

If you have questions about this Privacy Policy or our privacy practices:

  • Email: [support@nestnoteapp.com]

Data Protection Officer

For questions specifically about data protection and privacy rights:

  • Email: [support@nestnoteapp.com]


This Privacy Policy is effective as of 7/7/25 and was last updated on 7/7/25.

By using NestNote, you acknowledge that you have read and understood this Privacy Policy

and agree to our collection, use, and disclosure of your information as described herein.